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Showing 1 to 10 of 7417 search results for We use the complaints data.

1. Personal data and handling complaints about us

   Last modified: 22/02/2023
   How and why the FCA uses personal data when investigating a complaint someone has made about the organisation.

2. Data

   Last modified: 18/04/2024
   All data published by the Financial Conduct Authority.

3. Complain about us, the PRA or the Bank of England (the regulators)

   How we operate Published: 04/04/2016 Last modified: 13/03/2024
   Find out how to make a complaint about the regulators and how we investigate complaints.

4. Complaints data

   Data Published: 19/10/2023 Last modified: 03/11/2023
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

5. Personal data and Financial Lives survey

   Last modified: 01/02/2024
   This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

6. Personal data used when you contact us

   Last modified: 04/12/2023
   How and why the FCA uses personal data to help us respond when you contact the organisation.

7. Personal data and enforcement

   Last modified: 22/02/2023
   How and why the FCA uses personal data to carry out its enforcement functions.

8. Personal data and recruitment

   Last modified: 22/02/2023
   How and why the FCA uses applicants' personal data collected during the recruitment process.

9. Personal data and supervision

   Last modified: 13/12/2023
   How and why the FCA uses personal data to carry out its supervision functions.

10. Personal data and authorisation

    Last modified: 25/01/2024
    How and why the FCA uses personal data that is collected via forms on its online portals: Connect, RegData and Online Invoicing.