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Showing 51 to 60 of 542 search results for We use the complaints data to help assess.
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Mutual societies registration function: 2021-22
An update on our work and a breakdown of societies on the register. -
Consumer Credit Seminar
Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA. -
Ensuring the fair treatment of customers in vulnerable circumstances
The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement. -
Consumer investments data review April - September 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021. -
Our approach to competition
The FCA promotes effective competition in the interests of consumers. -
Regulatory priorities for retail banking
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments. -
Apply to become a consumer credit lender or hirer
Find out how to apply to the FCA for authorisation If you want to engage in regulated activities as a lender or hirer. -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
Sustainability
the markets we regulate and will be one of the principal tools the FCA uses to promote effective competition. ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.