Search results
Showing 101 to 110 of 375 search results for We use the complaints data to help assess how well firms.
-
Packaged bank accounts: TR16/8
This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We -
Our work on motor finance
We are looking at the motor finance market to ensure that it works well and to assess whether consumers are at risk of harm. -
Climate Financial Risk Forum (CFRF)
The Climate Financial Risk Forum (CFRF) brings together senior financial sector representatives to share their experiences in managing climate-related risks and opportunities. -
Business Plan 2021/22
Our Business Plan 2021/22 explains how we see our future role and priorities, how we intend to deliver them and how we will measure our performance. -
Statement on Plevin v Paragon Personal Finance Ltd
In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI). -
Consumer credit – Ongoing service and end of agreement
We outline why your commitment to customers does not end after they enter into an agreement with you. -
FCA begins review on data in wholesale markets
FCA begins review on data in wholesale markets -
Data strategy 2020
The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission. -
Fund managers falling short on assessing the value of their funds
Our review of fund managers found most had not implemented AoVs arrangements that met FCA standards. -
FCA launches consultation on General Insurance value measures data
Today the Financial Conduct Authority (FCA) has launched a consultation proposing new rules requiring firms to report General Insurance (GI) value measures data to the FCA for publication. Alongside the Consultation Paper, the FCA has also published