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Showing 51 to 60 of 70 search results for We publish complaints data every six months.

  1. Outcomes-focussed regulation: a measure of success?

    Speeches Published: 06/05/2021 Last modified: 07/05/2021
    Speech by Charles Randell, Chair of the FCA and PSR, to the Building Societies Association
  2. The FCA sets out in detail how it will regulate consumer credit, including payday lending, when it takes over responsibility in April 2014

    Press Releases Published: 03/10/2013 Last modified: 29/11/2016
    That is why we’re imposing tighter affordability checks, and limiting the use of rollovers and continuous payment authorities. ... From 1 April, applications for full authorisation can be made and the FCA will aim to determine a full and accurate
  3. Women in finance: keeping up the pressure for progress

    Speeches Published: 22/03/2018 Last modified: 11/04/2018
    Speech by Megan Butler, Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered to the Women in Finance Summit, London
  4. Interest rate benchmark reform: transition to a world without LIBOR

    Speeches Published: 12/07/2018 Last modified: 12/07/2018
    Andrew Bailey, chief executive of the FCA, on transitioning from LIBOR to alternative interest rate benchmarks.
  5. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.
  6. FCA finds annuity market not working for consumers - Competition Market Study launched

    Press Releases Published: 14/02/2014 Last modified: 07/07/2017
    In fact one in six people could increase their retirement income by more than 10% if they changed provider. ... Within 12 months the FCA will publish the final competition market study report, outlining proposed remedies.
  7. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.
  8. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  9. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 13/11/2023
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
  10. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.