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Showing 21 to 30 of 70 search results for We publish complaints data every six months.
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Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
2019 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. -
Business Plan 2023/24
The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Complaints data
The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products. -
Prudential valuation reporting
UK banks, designated investment firms or full-scope IFPRU investment firms must send us or the PRA a Prudent Valuation Return every three months. -
The FCA publishes data on complaints and redress for the first half of 2013
The FCA publishes data on complaints and redress for the first half of 2013. ... Firms that receive at least 500 complaints in a six month period must also publish this data on their websites. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints.