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Showing 1 to 11 of 442 search results for Rules and guidance on payment protection insurance.

1. Payment protection insurance

   Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

2. CP15/39: Rules and guidance on payment protection insurance complaints

   Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
   CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

3. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

   Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
   This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 

4. Financial Conduct Authority statement on PPI

   Statements Published: 09/12/2016 Last modified: 18/08/2017
   In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should

5. CP15/39: Rules and guidance on payment protection insurance complaints [pdf]

   Consultation papers Published: 26/11/2015 Last modified: 27/11/2015
   In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

6. PS17/3: Payment protection insurance complaints [pdf]

   Policy statements Published: 02/03/2017
   This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.

7. CP16/20: Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation [pdf]

   Consultation papers Published: 02/08/2016 Last modified: 02/08/2016

8. Payment protection insurance research technical report [pdf]

   Consultation papers Published: 30/11/2015 Last modified: 30/11/2015
   This document reports on a quantitative study into PPI commissioned by us, to accompany the separate analytical report of the findings. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints.

9. Payment protection insurance research analytical report [pdf]

   Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
   This research document reports on the results of a quantitative study into PPI commissioned by us. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints.

10. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    CP16/20, 2 August 2016 Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.

11. Understanding PPI redress from a consumer perspective [pdf]

    Consultation papers Published: 26/11/2015 Last modified: 26/11/2015
    This research document explores the redress-seeking behaviours of consumers who make or who are eligible to make PPI complaints. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints.