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Showing 12 to 21 of 486 search results for Redress for payment protection insurance.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 24/11/2021
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

  3. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

  4. Complaints data

    Data Published: 25/04/2024 Last modified: 25/04/2024
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

  5. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  6. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.

  7. FSA - CP10/6 [pdf]

    Consultation papers Published: 09/03/2010 Last modified: 30/05/2013
    Consultation FSA - CP10/6 - The FSA's Consultation paper CP10/6 is entitled 'The assessment and redress of payment protection insurance complaints; feedback on CP 09/23 and further consultation'. It was published in March 2010 and the period for

  8. TR14/14 Redress for payment protection insurance (PPI) mis-sales [pdf]

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    Update on progress and looking ahead

  9. Making competition king – the rise of behavioural economics at the FCA

    Speeches Published: 25/03/2014 Last modified: 25/03/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at the Australian Securities and Investments Commission (ASIC). This is the text of the speech as drafted, which may differ from the delivered version.

  10. TR13/7 - Payment protection insurance complaints: Report on the fairness of medium-sized firms’ decisions and redress [pdf]

    Thematic reviews Published: 25/09/2013 Last modified: 25/09/2013
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints.

  11. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

    Data Published: 15/10/2013 Last modified: 04/08/2016
    The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the