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Showing 101 to 110 of 1014 search results for Pensions consumer journey.

  1. Retirement Outcomes Review

    Market studies Published: 11/07/2017 Last modified: 11/08/2021
    We have published the final findings of our Retirement Outcomes Review, which looks at how the retirement income market is evolving since the pension freedoms were introduced in April 2015.

  2. Ageing population: update from the FCA

    News stories Published: 15/09/2016 Last modified: 06/03/2017
    We have published this statement to warn consumers against dealing with unauthorised firms.

  3. Non-workplace pensions consumer engagement [pdf]

    External research Published: 30/07/2019
    This document reports the findings of a qualitative research study carried out for the Financial Conduct Authority (FCA) in June to October 2018 by NMG Consulting.

  4. Defined benefit pension transfers redress calculations

    Consumers Published: 14/09/2022 Last modified: 28/02/2023
    Information on how firms work out how much redress (compensation) you may be due if you received unsuitable defined benefit (DB) pension transfer advice.

  5. Supporting consumers with pension transfers

    Published: 30/08/2023 Last modified: 30/08/2023
    Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice.

  6. We confirm periodic review of pension transfers redress guidance

    Life insurers and pension providers Statements Published: 01/09/2021 Last modified: 09/11/2022
    This statement confirms that the FCA intends to start a periodic review of the redress guidance by the end of 2021 and sets out its expectations of firms while the review is ongoing.

  7. FCA proposes changes to pension rules to enhance consumer protection

    Press Releases Published: 01/10/2015 Last modified: 01/10/2015
    FCA proposes changes to pension rules to enhance consumer protection. Press Releases First published:. ... Pensions are of fundamental importance and it is vital that the market works well for consumers.

  8. Consumers

    Consumers Last modified: 31/10/2023
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

  9. Event costs

    Last modified: 08/04/2024
    Overall approximate costs for public events that we organise and publicise, from April 2013 onwards.

  10. PS22/14: Consumer redress scheme for unsuitable advice to transfer out of the British Steel Pension Scheme 

    Policy and guidance Policy statements Published: 28/11/2022 Last modified: 27/01/2023
    We set out final rules for a redress scheme for former members of the British Steel Pension Scheme (BSPS) who transferred out after being given unsuitable advice to do so.