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Showing 32 to 41 of 381 search results for Payment protection insurance explained.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Leaseholder buildings insurance

    Consumers Complaints and compensation Know your rights Published: 30/04/2021 Last modified: 21/09/2022
    Increases in buildings insurance premiums have led to higher costs for some leaseholders. Find out about your rights if you’ve been affected by these increased costs.

  3. CP15/39: Rules and guidance on payment protection insurance complaints [pdf]

    Consultation papers Published: 26/11/2015 Last modified: 27/11/2015
    In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

  4. TR13/7 - Payment protection insurance complaints: Report on the fairness of medium-sized firms’ decisions and redress [pdf]

    Thematic reviews Published: 25/09/2013 Last modified: 25/09/2013
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints.

  5. 2013 fines

    News stories Published: 02/01/2013 Last modified: 26/03/2024
    Fines published during the calendar year ending December 2013.

  6. PS17/3: Payment protection insurance complaints [pdf]

    Policy statements Published: 02/03/2017
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.

  7. FSA - CP10/6 [pdf]

    Consultation papers Published: 09/03/2010 Last modified: 30/05/2013
    Consultation FSA - CP10/6 - The FSA's Consultation paper CP10/6 is entitled 'The assessment and redress of payment protection insurance complaints; feedback on CP 09/23 and further consultation'. It was published in March 2010 and the period for

  8. 2013 Disclosure Log

    Last modified: 22/11/2021
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2013. 

  9. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints. ... FCA statement, 2 October 2015: The Financial Conduct Authority’s Statement on payment protection insurance (PPI).

  10. Unauthorised payments from your account

    Consumers Know your rights Published: 18/04/2016 Last modified: 13/06/2022
    In most circumstances, your bank must refund you for an unauthorised payment. Find out about your rights when money is taken from your account without your permission.

  11. A to Z of financial terms - Payment protection insurance explained

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.