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Showing 12 to 21 of 668 search results for Payment Protection Insurance complaints.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Payment Protection Insurance (PPI) reporting form

    Tasks for regulated firms Published: 08/05/2016 Last modified: 09/02/2023
    Find the reporting form to be used by firms that have been requested to provide monthly data on specific PPI management information.

  3. Mortgage Payment Protection Insurance (MPPI)

    Tasks for regulated firms Published: 24/02/2016 Last modified: 10/02/2023
    Read details of the agreement drawn up between the FCA and the MPPI industry to ensure customers receive fair treatment, outlining the action firms should take and where you can find further information.

  4. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI). Statements First published:. ... See the Competition Commission’s report ‘Market Investigation into Payment Protection Insurance’ (January 2009), Appendix 4.4,

  5. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.

  6. Using payment service providers

    Consumers Your rights Published: 28/02/2020 Last modified: 30/10/2023
    Find out more about non-bank payment providers, what protections you have if you use their services, and what happens if a provider fails.

  7. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    TR14/14 - Redress for payment protection insurance (PPI) mis-sales. Thematic reviews First published:. ... We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints.

  8. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  9. TR13/7 - Payment protection insurance complaints: Report on the fairness of medium-sized firms’ decisions and redress [pdf]

    Thematic reviews Published: 25/09/2013 Last modified: 25/09/2013
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints.

  10. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  11. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.
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