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Showing 1 to 11 of 667 search results for Payment Protection Insurance complaints.

1. Payment protection insurance

   Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

2. Payment protection insurance complaints deadline Final Report

   PPI Corporate documents Published: 24/10/2018 Last modified: 24/04/2020
   This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it.

3. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

   Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
   This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 

4. CP15/39: Rules and guidance on payment protection insurance complaints

   Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
   CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... CP15/39: Rules and guidance on payment protection insurance complaints [PDF]. We have also published the following accompanying research

5. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

   Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
   TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... Thematic Review 13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and

6. Payment protection insurance Final Report [pdf]

   PPI Published: 24/04/2020
   This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it. It closes our project work on the PPI issue and outlines how we will continue to ensure that firms

7. Aggregate complaints data: 2023 H1

   Data Published: 19/10/2023 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

8. About our complaints data

   Data Published: 06/05/2016 Last modified: 19/10/2023
   This page provides more information about how the FCA collects and reports complaints data.

9. Aggregate complaints data: 2023 H2

   Data Published: 25/04/2024 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group.

10. Complaints data

    Data Published: 25/04/2024 Last modified: 25/04/2024
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

11. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 24/11/2021
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.