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FCA confirms support for mortgage borrowers impacted by coronavirus
On 2 November, the Financial Conduct Authority (FCA) announced proposals to enhance support for borrowers affected by coronavirus (Covid-19). -
Update on mortgages, consumer credit, banking and payments during coronavirus
We are publishing an update on issues relating to mortgages, consumer credit, banking and payments during coronavirus. This confirms our finalised guidance on repossessions for mortgages and consumer credit, as well as the FCA’s intention to -
Coronavirus (Covid-19): Information for firms
Our expectations for firms during the coronavirus pandemic, and the measures we’ve put in place to make sure customers are protected. -
Call for Input: Ongoing support for consumers affected by coronavirus: mortgages and consumer credit
We’re asking for views on what should happen to consumers coming to the end of a second payment deferral for mortgage and consumer credit products. -
FCA announces further proposals to support mortgage borrowers impacted by coronavirus
In September, we announced tailored support for borrowers affected by coronavirus (Covid-19) after 31 October, which it would keep under review as the pandemic evolved. -
FS20/6: Temporary financial relief for customers impacted by coronavirus: feedback on draft guidance for mortgages
On 22 May 2020, we published draft guidance on the fair treatment of home finance customers in temporary payment difficulty as a result of the current exceptional circumstances arising out of coronavirus (Covid-19) -
Call for input: Ongoing support for consumers affected by coronavirus: mortgages and consumer credit [pdf]
We’re asking for views on what should happen to consumers coming to the end of a second payment deferral for mortgage and consumer credit products. -
Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings
In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms. -
Regulatory reporting
Find out more about the type of reports you should be sending us to comply with our regulatory requirements. -
Statement on Covid-19 (coronavirus)
The FCA is working closely with the financial services sector to ensure it is responding effectively to the Covid-19 (coronavirus) outbreak.