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Showing 41 to 50 of 1259 search results for Firm specific complaints data.
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New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling
The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts. -
Aggregate complaints data: 2019 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. -
Aggregate complaints data: 2022 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group. -
Banking complaints up as total complaints fall by 7%
Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014 -
Aggregate complaints data: 2020 H2
This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group. -
Personal data and enforcement
How and why the FCA uses personal data to carry out its enforcement functions. -
Capital requirements reporting
Once your firm has been authorised by us, we send a reporting schedule with how you report and record information about your firm. Find out what you need to report to us. -
Principals and appointed representatives
If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA. -
Aggregate complaints data: 2019 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. -
Sustainability
Our interventions here can be either sector wide or firm specific.So, you may recall, that in May 2013, we worked with lenders to ensure that borrowers with interest-only mortgages ... We will also continue our work to ensure that firms’ ongoing