Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 11 to 20 of 619 search results for Firm specific complaints data.

  1. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.
  2. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 14/10/2021
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 
  3. CCR007 Consumer Credit data: Key data FAQs

    Registers and systems Published: 15/09/2016 Last modified: 04/04/2017
    The definition of ‘income’ for question 6 is specific and designed to minimise any risks of inconsistency or unfairness in the calculation of firms’ fees so it may differ from your ... In this scenario, the retail firm will get paid for the item in
  4. Firm specific complaints data 2012 H2 [xlsx]

    Data Published: 15/04/2013 Last modified: 04/08/2016
    Firm level complaints data for firms receiving 500 or more complaints within a six-month reporting period. This file covers firms with reporting periods ending between 1 July 2012 and 31 December 2012.
  5. Regulation round-up October 2013

    Newsletters Published: 29/10/2013 Last modified: 13/06/2016
    Our data shows 2.9million complaints were made in the first half of 2013, compared to 3.4million consumer complaints reported by firms in the previous six months. ... We did, however, find some specific problems in individual firms, which – if left
  6. RegData help and FAQs

    Registers and systems Published: 04/05/2016 Last modified: 12/05/2021
    You can find help and/or FAQs on all the Gabriel data items below and via the links to the right.
  7. Regulation round-up November 2017

    Newsletters Published: 16/11/2017 Last modified: 16/11/2017
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.
  8. Aggregate complaints data: 2020 H2

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.
  9. Firm-level complaints data sortable table: 2020 H2

    Data Published: 16/04/2020 Last modified: 29/04/2021
    The data relates to the first half of 2020 (H2) and includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.
  10. Regulation round-up August 2018

    Newsletters Published: 16/08/2018 Last modified: 16/08/2018
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.