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Showing 22 to 31 of 851 search results for Financial Lives Survey.
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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives survey highlights importance of the FCA’s Consumer Duty
The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from -
Financial Lives 2020 survey: Questionnaire [pdf]
The questions used for the Financial Lives Survey 2020. File updated to include autotag accessibility requirement. -
Caveats to tracking: 2020 to 2022 Financial Lives surveys [xlsx]
For some questions, small changes have been made between the Financial Lives surveys meaning results are not directly comparable, we detail these changes in this document. -
Financial Lives Survey 2017: Data Tables: User Guide [pdf]
This guide provides key information about using the weighted data tables for the Financial Lives Survey 2017. The Financial Lives Survey 2017 is a robust large-scale quantitative survey, using random probability sampling to recruit respondents to a -
Financial Lives Survey 2020 - Weighted Data Tables User Guide [pdf]
This guide accompanies the Financial Lives 2020 survey data tables. Both are published alongside the FCA's latest report: Financial Lives 2020 survey: the impact of coronavirus. -
Financial Lives Survey 2017: Questionnaire [pdf]
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Financial Lives 2022 survey: Data tables user guide [pdf]
This guide accompanies the Financial Lives 2022 survey data tables. Both are published alongside the FCA's latest report: Key findings from the FCA’s Financial Lives May 2022 survey. -
Video transcripts: Financial Lives Survey 2020 [pdf]
Transcripts for Covid-19’s impact on financial resilience and how those affected by Covid-19 are having to rein back their spending videos. -
The Financial Lives 2020 survey (Wave 2): Technical report [pdf]
This report details the second wave of the FCA's Financial Lives survey, undertaken between 30 August 2019 and 18 February 2020. File updated with accessibility tags -
Financial Lives cost of living (Jan 2024) recontact survey
Find out more about the FCA's work on Financial Lives in 2024.