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Showing 1 to 11 of 427 search results for Complaints about payment protection insurance.

  1. Payment protection insurance complaints deadline Final Report

    PPI Corporate documents Published: 24/10/2018 Last modified: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it.
  2. About our data

    Last modified: 05/05/2021
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  3. Payment protection insurance explained

    PPI Consumers Last modified: 22/08/2020
    Payment protection insurance (PPI) was usually sold with products that you need to make repayments on, like a loan, credit card or mortgage.
  4. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.
  5. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 10/04/2014
    Payment protection insurance (PPI) – 1,390,756 (a 22% decrease on the first half of 2013). ... There was, however, a rise in the number of complaints about current accounts which increased by 8%.
  6. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 25/09/2014
    Payment protection insurance – 1,236,899 complaints (down 11%, compared to the previous 6 months). ... This was largely due to a 17% fall in the number of complaints closed about general insurance and pure protection products (including PPI), which
  7. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

    Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 
  8. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... Thematic Review 13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and
  9. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... CP15/39: Rules and guidance on payment protection insurance complaints [PDF]. We have also published the following accompanying research
  10. Regulation round-up October 2017

    Newsletters Published: 19/10/2017 Last modified: 19/02/2018
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.