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Showing 91 to 100 of 840 search results for Complaints data items.

  1. FCA performance scorecard - comparison metrics for personal current accounts 2020

    Data Published: 09/01/2020 Last modified: 15/01/2021
    This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  2. PS17/16: Regulatory reporting - retirement income data [pdf]

    Policy statements Published: 21/07/2017
    This Policy Statement sets out our final rules which require providers of pensions, annuities and income drawdown to report two new data items to us.

  3. Statement on FCA data breach

    Statements Published: 25/02/2020 Last modified: 26/02/2020
    The FCA was recently made aware that, in a response to a Freedom of Information Act request published on our website in November 2019, certain underlying confidential information may have been accessible.

  4. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

  5. FSA - CP12/18 [pdf]

    Consultation papers Published: 01/08/2012 Last modified: 30/05/2013
    Consultation FSA - CP12/18 - We are publishing this Consultation Paper (CP) to propose and consult on remuneration data reporting requirements for BIPRU firms and third country BIPRU firms. In particular, it looks at two data items: the Remuneration

  6. Bank or building society

    Last modified: 22/09/2017
    of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document), Reporting and notifications (Chapter 13 in our Approach Document) and Access to payment account services

  7. Aggregate complaints data: 2020 H2

    Data Published: 29/04/2021 Last modified: 28/10/2021
    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.

  8. Regulatory reporting

    Tasks for regulated firms Published: 03/05/2016 Last modified: 09/02/2023
    Find out more about the type of reports you should be sending us to comply with our regulatory requirements.

  9. RegData user guide: Finding a previously submitted data item [pdf]

    Systems information Published: 23/09/2020 Last modified: 23/09/2020
    A step-by-step guide on how to find a previously submitted data item in our regulatory reporting system RegData.

  10. CP16/6: Complaints against the Regulators

    Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
    Under the Financial Services Act 2012 the regulators operate a Complaints Scheme to investigate complaints against them. ... The Complaints Commissioner is responsible for independently reviewing complaints against the regulators in accordance with this