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Showing 121 to 130 of 837 search results for Complaints data items.

  1. Aggregate complaints data charts 2015 H2 [pdf]

    Data Published: 24/03/2016 Last modified: 30/03/2016
    Aggregate complaints charts: 2015 (H2). Including opened, closed, upheld, speed of closure and redress.
  2. Firm level complaints data 2023 H1 [xlsx]

    Data Published: 19/10/2023
    Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  3. Complaints Data Analysis: 2017 H1 [pdf]

    Data Published: 23/10/2017
    This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  4. Aggregate complaints data charts 2014 H2 [pdf]

    Data Published: 27/03/2015 Last modified: 27/03/2015
    Aggregate complaints charts: 2014 (H2). Including opened, closed, upheld, speed of closure and redress.
  5. Complaints Data Analysis: 2017 H2 [pdf]

    Data Published: 19/04/2018
    This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  6. Aggregate complaints data to 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress.
  7. Aggregate complaints data to 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress.
  8. Aggregate complaints data to 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.
  9. Firm level complaints data 2022 H2 [xlsx]

    Data Published: 27/04/2023
    Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  10. Aggregate complaints data to 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.