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Showing 101 to 110 of 837 search results for Complaints data items.
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Personal data and handling complaints about us
How and why the FCA uses personal data when investigating a complaint someone has made about the organisation. -
Updated statement on Which? super-complaint on push payments
The Payment Systems Regulator (PSR) has published its response to the Which? super-complaint regarding consumer safeguards in the market for push payments. -
CP14/30: Improving complaints handling
We are consulting on proposed changes to rules to improve complaints handling. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
FSA Firm-level complaints data 2011 H1 [xls]
FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
Total number of complaints continues to fall
Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of -
Aggregate complaints data to 2022 H2 [xlsx]
Aggregate sector wide firm complaints data for 2022 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data to 2022 H1 [xlsx]
Aggregate sector wide firm complaints data for 2022 H1. Including opened, closed, upheld, speed of closure and redress. -
PS16/11: Complaints against the Regulators
PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme. -
FCA Statement on CRD IV
This consultation is on the draft XBRL Taxonomy and covers; the data items, business concepts, relations and validation rules described by the EBA Data Point Model(s) (DPM) on supervisory reporting