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Showing 32 to 41 of 416 search results for Complaints about payment protection insurance.

  1. 2013 fines

    News stories Published: 02/01/2013 Last modified: 04/01/2018
    This table contains information about fines published during the calendar year ended December 2013. The total amount of fines is £474,263,738.
  2. Financial Conduct Authority statement on PPI

    Statements Published: 09/12/2016 Last modified: 18/08/2017
    In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should
  3. FSA - FG12/17: Summary of feedback received [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    Firms should be undertaking an analysis of complaints about the previous sale of PPI policies. Where firms have identified that they may have mis-sold PPI policies, they may be contacting consumers to alert them and to advise that they may be
  4. Search for a provider to contact about PPI

    PPI Consumers Last modified: 22/08/2020
    Search for a bank or other provider (e.g a building society, catalogue credit firm, credit card) to find links to their PPI websites and contact details if you need to your provider a question about the progress of an existing PPI complaint.
  5. Our supervisory approach to PPI

    News stories Published: 16/08/2017 Last modified: 16/08/2017
    We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do
  6. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 31/03/2015
    However, excluding payment protection insurance (PPI), complaints increased by 1% to 1,124,622 between the first and second halves of 2014 and by 2% when compared with the same period ... Payment protection insurance – 1,058,918 complaints (down 14%,
  7. Aggregate complaints data: 2020 H2

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.
  8. How Brexit could affect you

    Consumers Know your rights Published: 08/11/2018 Last modified: 25/01/2021
    Read our information for consumers and small businesses about how Brexit may have affected your financial products and services.
  9. FCA clarifies fairer treatment of regular premium PPI complaints

    Press Releases Published: 04/07/2018 Last modified: 04/07/2018
    The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.
  10. Using payment service providers

    Know your rights Published: 28/02/2020 Last modified: 07/04/2021
    Find out more about non-bank payment providers, what protections you have if you use their services, and what happens if a provider fails.