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About 10 results.

  1. Our Approach to Authorisation

    Corporate documents Published: 11/12/2017 Last modified: 11/12/2017
    Authorisation is the gateway for firms, and individuals with specific functions within those firms, that want to provide any of a broad range of financial services and products. Through authorisation and then supervision, we prevent harm from occurring by ensuring all firms meet our minimum standards and that they continue to do so as long as they...
  2. Our Approach

    Corporate documents Published: 11/12/2017 Last modified: 11/12/2017
    Our Mission 2017 sets out the framework for the strategic decisions we take, the reasoning behind our work and the way we choose the tools to do it.
  3. FCA service standards - May 2017 [pdf]

    Corporate documents Published: 26/06/2017
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.
  4. FCA service standards - November 2016 [pdf]

    Corporate documents Published: 01/12/2016
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.
  5. Our response to the CMA’s final report on its investigation into competition in the retail banking market

    Corporate documents Published: 03/11/2016 Last modified: 03/11/2016
    We have set out the actions we will take forward in the retail banking market in response to a number of recommendations from the Competition and Markets Authority (CMA).
  6. FCA service standards - June 2016 [pdf]

    Corporate documents Published: 17/06/2016 Last modified: 17/06/2016
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.
  7. FCA service standards - November 2015 [pdf]

    Corporate documents Published: 13/11/2015 Last modified: 13/11/2015
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.
  8. FCA service standards - May 2015 [pdf]

    Corporate documents Published: 20/05/2015 Last modified: 14/09/2015
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.
  9. FCA service standards - October 2014 [pdf]

    Corporate documents Published: 11/11/2014 Last modified: 11/11/2014
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.
  10. FCA service standards - April 2014 [pdf]

    Corporate documents Published: 30/04/2014 Last modified: 30/04/2014
    The service standards portfolio provides information about key areas of our service, how we are performing and how firms and consumers assess the levels of satisfaction with our service.