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  1. Mortgages and Coronavirus: Tailored Support Guidance [pdf]

    Finalised guidance Published: 27/01/2021
    Mortgages and Coronavirus: Tailored Support Guidance.

  2. Consumer credit and Coronavirus: Tailored Support Guidance [pdf]

    Finalised guidance Published: 27/01/2021
    Consumer credit and Coronavirus: Tailored Support Guidance.

  3. Finalised Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.

  4. Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.

  5. Finalised Guidance: Bounce Back Loan Scheme: guidance for firms on use of Pay as You Grow options [pdf]

    Finalised guidance Published: 26/01/2021
    This guidance is for firms collecting payments under a Bounce Back Loan where the collection of that debt is a regulated activity.

  6. Finalised Guidance: Bounce Back Loan Scheme: guidance for firms using Pay as You Grow options

    Finalised guidance Published: 26/01/2021 Last modified: 26/01/2021
    Read FG20/6 (PDF)

  7. Draft guidance: Mortgages and Coronavirus: Tailored Support Guidance [pdf]

    Guidance consultations Published: 13/01/2021
    This draft guidance sets out how the FCA proposes to update the FCA’s guidance entitled 'Mortgages and Coronavirus: Tailored Support Guidance' made in November 2020.

  8. Draft guidance: Consumer credit and Coronavirus: Tailored Support Guidance [pdf]

    Guidance consultations Published: 13/01/2021
    This draft guidance sets out how the FCA proposes to update the FCA’s guidance 'Consumer credit and Coronavirus: Tailored Support Guidance' made in November 2020.

  9. Draft Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Policy and guidance Guidance consultations Published: 13/01/2021 Last modified: 13/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.

  10. Draft Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Policy and guidance Guidance consultations Published: 13/01/2021 Last modified: 13/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.