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Find and participate in FCA consultations – this section lists our currently open consultations.

Policy statements Finalised guidance Consultation papers Guidance consultations Calls for input Clear all filters

Showing 21 to 30 of 1585 search results for .

  1. Guidance for firms on the fair treatment of vulnerable customers

    Finalised guidance Published: 23/02/2021 Last modified: 26/02/2021
    Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.

  2. Guidance consultation: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]

    Guidance consultations Published: 12/02/2021
    We are proposing to extend our temporary guidance on cancellation and refunds, designed to help consumers trying to obtain refunds as a result of coronavirus. We are requesting comments on this extension by Friday 26 February 2021.

  3. CP21/3: Changes to the SCA-RTS and to the guidance in ‘Payment Services and Electronic Money – Our Approach’ and the Perimeter Guidance Manual [pdf]

    Consultation papers Published: 28/01/2021
    In this consultation paper (CP), we are also proposing changes to the AD to reflect the UK’s withdrawal from the European Union (EU) and the end of the transition period.

  4. CP21/3: Changes to the SCA-RTS and to the guidance in ‘Payment Services and Electronic Money – Our Approach’ and the Perimeter Guidance Manual

    Consultation papers Published: 28/01/2021 Last modified: 03/03/2021
    We’ve identified barriers to the success of open banking and future innovation in UK payments. To address these, we’re proposing amendments to our Technical Standards on Strong Customer Authentication and Common and Secure Methods of...

  5. Mortgages and Coronavirus: Tailored Support Guidance [pdf]

    Finalised guidance Published: 27/01/2021
    Mortgages and Coronavirus: Tailored Support Guidance.

  6. Consumer credit and Coronavirus: Tailored Support Guidance [pdf]

    Finalised guidance Published: 27/01/2021
    Consumer credit and Coronavirus: Tailored Support Guidance.

  7. Finalised Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.

  8. Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.

  9. Finalised Guidance: Bounce Back Loan Scheme: guidance for firms on use of Pay as You Grow options [pdf]

    Finalised guidance Published: 26/01/2021
    This guidance is for firms collecting payments under a Bounce Back Loan where the collection of that debt is a regulated activity.

  10. Finalised Guidance: Bounce Back Loan Scheme: guidance for firms using Pay as You Grow options

    Finalised guidance Published: 26/01/2021 Last modified: 26/01/2021
    Read FG20/6 (PDF)