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Showing 61 to 70 of 770 search results for .
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Mortgages and coronavirus: updated and additional guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers. -
FS20/16: Coronavirus and customers in financial difficulty: additional guidance for insurance and premium finance firms - Feedback on draft guidance [pdf]
On 16 October 2020, we published draft additional guidance setting out our proposals for how insurance and premium finance firms should provide tailored support to customers who have already benefitted from the previous guidance and those newly in... -
Finalised Guidance: Coronavirus and customers in financial difficulty: additional guidance for insurance and premium firms [pdf]
This guidance (the October 2020 guidance) applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of customers of insurance and premium finance involving regulated credit... -
Finalised Guidance: Coronavirus and customers in financial difficulty: additional guidance for insurance and premium finance firms
This guidance sets out measures to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19). -
FS20/16: Coronavirus and customers in financial difficulty: feedback on draft additional guidance for insurance and premium finance firms
On 16 October 2020, we published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020. This... -
Coronavirus and customers in financial difficulty: additional guidance for insurance and premium finance firms [pdf]
This guidance (the October guidance) applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of customers of insurance and premium finance involving regulated credit... -
Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms
The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19). -
Finalised Guidance: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]
Following the feedback received, we propose to make some additions to our final guidance which outlines our expectations for insurance and card providers when helping consumers who are trying to claim money back following a cancelled trip or event. -
Finalised Guidance: Cancellations and refunds - helping consumers with rights and routes to refunds
Since the outbreak of the coronavirus (Covid-19) pandemic, there has been an unprecedented number of cancellations of trips, holidays, and other events. ... -
FS20/15: Consumer credit (including overdrafts) and coronavirus: Additional guidance for firms - Feedback on draft guidance [pdf]
This temporary guidance first published in April 2020 and updated in July (the July Guidance) setting out how we expect firms to support consumer credit and overdraft customers who were facing temporary payment difficulties because of the...