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Find and participate in FCA consultations – this section lists our currently open consultations.

Showing 1 to 10 of 582 search results for .

  1. FG21/2: Summary of feedback received [pdf]

    Finalised guidance Published: 24/02/2021
    This finalised guidance summarises the feedback received from CP20/7.
  2. Vulnerability Guidance infographic [pdf]

    Finalised guidance Published: 23/02/2021
    Information on treating vulnerable consumers fairly.
  3. Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]

    Finalised guidance Published: 23/02/2021
    This Guidance is issued under section 139A of the Financial Services and Markets Act 2000 as guidance on our Principles for Businesses (the Principles). It sets out our view of what firms should do to comply with their obligations under the...
  4. Guidance for firms on the fair treatment of vulnerable customers

    Finalised guidance Published: 23/02/2021 Last modified: 26/02/2021
    Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.
  5. Guidance consultation: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]

    Guidance consultations Published: 12/02/2021
    We are proposing to extend our temporary guidance on cancellation and refunds, designed to help consumers trying to obtain refunds as a result of coronavirus. We are requesting comments on this extension by Friday 26 February 2021.
  6. Mortgages and Coronavirus: Tailored Support Guidance [pdf]

    Finalised guidance Published: 27/01/2021
    Mortgages and Coronavirus: Tailored Support Guidance.
  7. Consumer credit and Coronavirus: Tailored Support Guidance [pdf]

    Finalised guidance Published: 27/01/2021
    Consumer credit and Coronavirus: Tailored Support Guidance.
  8. Finalised Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.
  9. Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.
  10. Finalised Guidance: Bounce Back Loan Scheme: guidance for firms on use of Pay as You Grow options [pdf]

    Finalised guidance Published: 26/01/2021
    This guidance is for firms collecting payments under a Bounce Back Loan where the collection of that debt is a regulated activity.