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Find and participate in FCA consultations – this section lists our currently open consultations.

Showing 1 to 10 of 1309 search results for .

  1. Coronavirus and customers in financial difficulty: additional guidance for insurance and premium finance firms [pdf]

    Guidance consultations Published: 16/10/2020 Last modified: 15/10/2020
    This guidance (the October guidance) applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of customers of insurance and premium finance involving regulated credit...
  2. Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms

    Guidance consultations Published: 16/10/2020 Last modified: 16/10/2020
    The FCA has announced annouces proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19).
  3. Finalised Guidance: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]

    Finalised guidance Published: 02/10/2020 Last modified: 01/10/2020
    Following the feedback received, we propose to make some additions to our final guidance which outlines our expectations for insurance and card providers when helping consumers who are trying to claim money back following a cancelled trip or event.
  4. Finalised Guidance: Cancellations and refunds - helping consumers with rights and routes to refunds

    Finalised guidance Published: 02/10/2020 Last modified: 02/10/2020
    Since the outbreak of the coronavirus (Covid-19) pandemic, there has been an unprecedented number of cancellations of trips, holidays, and other events. ...
  5. FS20/15: Consumer credit (including overdrafts) and coronavirus: Additional guidance for firms - Feedback on draft guidance [pdf]

    Feedback statements Published: 30/09/2020 Last modified: 30/09/2020
    This temporary guidance first published in April 2020 and updated in July (the July Guidance) setting out how we expect firms to support consumer credit and overdraft customers who were facing temporary payment difficulties because of the...
  6. Finalised Guidance: Overdrafts and coronavirus: Additional Guidance for Firms [pdf]

    Finalised guidance Published: 30/09/2020 Last modified: 30/09/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of overdraft customers. It is not intended to have any relevance in circumstances other than those...
  7. Finalised Guidance: Consumer credit and Coronavirus: Additional Guidance for Firms [pdf]

    Finalised guidance Published: 30/09/2020 Last modified: 30/09/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of consumer credit customers who are parties to agreements of the kind to which the guidance set out...
  8. Finalised Guidance: Overdrafts and coronavirus: additional guidance for firms

    Finalised guidance Published: 30/09/2020 Last modified: 30/09/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of overdraft users.
  9. Finalised Guidance: Consumer credit and coronavirus: additional guidance for firms

    Finalised guidance Published: 30/09/2020 Last modified: 30/09/2020
    This guidance applies in the exceptional circumstances arising from the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers...
  10. FS20/15: Consumer credit (including overdrafts) and coronavirus: Additional guidance for firms - Feedback on draft guidance

    Feedback statements Published: 30/09/2020 Last modified: 30/09/2020
    Our guidance published in July 2020 will continue to provide support for those impacted by coronavirus until 31 October 2020. ...