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  1. Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market [pdf]

    Occasional papers Published: 04/05/2018
    This Occasional Paper uses the introduction of the MMR to investigate two questions. First, we estimate the impact of the new advice requirement on the outcomes of those directly affected: consumers who chose not to receive advice before the MMR. Second, we estimate the post-MMR effect of using an intermediary rather than going directly to a...
  2. Occasional Paper No. 35: Six of One…? Choice of intermediary in the UK mortgage market

    Occasional papers Published: 04/05/2018 Last modified: 04/05/2018
    As part of the FCA's mortgages market study, the FCA wanted to understand whether consumers’ borrowing costs vary materially depending on their choice of intermediary and, if so, why.
  3. Occasional Paper No. 33: Choices of dominated mortgage products by UK consumers

    Occasional papers Published: 04/05/2018 Last modified: 04/05/2018
    As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper investigates a uniquely granular combination of lending transaction reports, detailed product information and...
  4. Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market

    Occasional papers Published: 04/05/2018 Last modified: 04/05/2018
    As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper investigates a uniquely granular combination of lending transaction reports, detailed product information and...
  5. Number of skilled persons reports commissioned in Q4 2017/18 [pdf]

    Data Published: 01/05/2018
  6. Complaints Data Analysis: 2017 H2 [pdf]

    Data Published: 19/04/2018
  7. Complaints data: 2017 H2 (1 July and 31 December 2017) [xlsx]

    Data Published: 19/04/2018
  8. Aggregate complaints data to 2017 H2 [xlsx]

    Data Published: 19/04/2018
    Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress.
  9. Occasional Paper No. 32: Now you see it: drawing attention to charges in the asset management industry [pdf]

    Occasional papers Published: 05/04/2018 Last modified: 13/04/2018
  10. Occasional Paper No. 32: Now you see it: drawing attention to charges in the asset management industry

    Occasional papers Published: 05/04/2018 Last modified: 05/04/2018
    As part of the Asset Management Market Study, the FCA wanted to understand the impact of different ways of presenting charges on investors’ decision-making and their understanding and awareness of charges.