This report shares the findings of our thematic review of the debt management sector, which aimed to test whether firms within the debt management sector are meeting our standards, treating their new and existing customers fairly, and delivering appropriate outcomes, particularly for vulnerable customers.
This report shares the key findings of our thematic review of the debt management sector. We committed in our 2017/18 Business Plan to assess how the market is operating and whether firms are meeting customer needs and our standards.
We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and frequency of disruption.