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  1. Occasional Paper 47: Appendix: Regression tables [pdf]

    Occasional papers Published: 13/12/2018
  2. Occasional Paper 47: Blackbird’s alarm call or nightingale’s lullaby? The effect of tweet risk warnings on attractiveness, search, and understanding [pdf]

    Occasional papers Published: 13/12/2018
  3. Occasional Paper No. 47: Blackbird’s alarm call or nightingale’s lullaby? The effect of tweet risk warnings on attractiveness, search, and understanding

    Occasional papers Published: 13/12/2018 Last modified: 13/12/2018
    We present the results of a series of experiments to investigate the effects of risk warnings in social media adverts on attractiveness, search and understanding.
  4. TR18/5: Management of long-term mortgage arrears and forbearance

    Thematic reviews Published: 06/12/2018 Last modified: 06/12/2018
    Our findings on how mortgage lenders manage customers with long-term mortgage arrears and provide forbearance to affected customers.
  5. Cyber and Technology Resilience: Themes from cross-sector survey 2017 - 2018 [pdf]

    Research Published: 28/11/2018 Last modified: 28/11/2018
  6. Cyber and Technology Resilience: Themes from cross-sector survey 2017-18

    Research Published: 27/11/2018 Last modified: 14/01/2019
    To gain a better understanding of the industry’s resilience, we surveyed 296 firms during 2017 and 2018 to assess their technology and cyber capabilities.
  7. Rent-to-own consumer research: technical annex [pdf]

    Research Published: 22/11/2018
  8. Rent-to-own consumer research: narrative report [pdf]

    Research Published: 22/11/2018
  9. Personal and business current account prompt pilot findings [pdf]

    Research Published: 20/11/2018
    The FCA commissioned Critical Research and Accent Research to manage the analysis and reporting of the ‘Prompts’ research. Critical carried out the personal current account prompt analysis and Accent were tasked with SME prompt analysis and producing the report. The report was authored by Olivier Boelman.
  10. Designing effective current account prompts: research summary

    Research Published: 20/11/2018 Last modified: 20/11/2018
    Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and highlight developments in the retail banking market, for example that customers can now share account...