The FCA commissioned Critical Research and Accent Research to manage the analysis and reporting of the ‘Prompts’ research. Critical carried out the personal current account prompt analysis and Accent were tasked with SME prompt analysis and producing the report. The report was authored by Olivier Boelman.
Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and highlight developments in the retail banking market, for example that customers can now share account...
Data and research ResearchPublished: 13/11/2018Last modified: 13/11/2018
The FCA has published its first annual financial crime survey of over 2,000 UK firms, across the financial sector. The survey gives a collective view of the activity being undertaken by firms in the UK to combat financial crime across the industry.