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  1. CP21/1: Restricting CMC charges for financial products and services claims [pdf]

    Consultation papers Published: 21/01/2021
    This consultation paper (CP) sets out our proposals to make rules about fees charged by claims management, companies (CMCs) for claims about financial products and services.
  2. IFF Research Claims Management Companies (CMC) Fee Rules Research - Financial Services Claims [pdf]

    Research Published: 21/01/2021
    The FCA commissioned the survey to gain a greater understanding of why some consumers may accept being charged higher levels of fees by CMCs.
  3. CP21/1: Restricting CMC charges for financial services and products claims

    Consultations Consultation papers Published: 21/01/2021 Last modified: 25/02/2021
    We are consulting on rules to secure an appropriate degree of protection against excessive charges by charge management companies (CMC).
  4. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers [pdf]

    Occasional papers Published: 20/01/2021
    FCA Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers.
  5. Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service [pdf]

    Memorandums of understanding Published: 20/01/2021
    Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service.
  6. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers

    Occasional papers Published: 20/01/2021 Last modified: 20/01/2021
    In 2018, the FCA found that pawnbroking customers are not always collecting the ‘surplus’ money owed to them. In this paper, we share the results of a first intervention designed to address this.
  7. FCA response to key comments from the independent Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Practitioner Panel annual report for 2019/20.
  8. FCA response to key comments from the independent Financial Services Consumer Panels annual report for 2019/2020 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Consumer Panel annual report for 2019/20.
  9. FCA response to key comments from the independent Markets Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Markets Practitioner Panel annual report for 2019/20.
  10. FCA response to key comments from the independent Smaller Business Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Smaller Business Practitioner Panel annual report for 2019/20.