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  1. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.
  2. General Insurance Pricing Practices: Q&A [pdf]

    Corporate documents Published: 13/01/2021
    This set of questions and answers is designed to help firms understand the intention of the draft rules.
  3. Simetric Jacobs: The wellbeing effects of debt and debt-related factors [pdf]

    Research Published: 13/01/2021
    Consumer research on the wellbeing effects of debt and debt-related factors.
  4. Draft guidance: Mortgages and Coronavirus: Tailored Support Guidance [pdf]

    Guidance consultations Published: 13/01/2021
    This draft guidance sets out how the FCA proposes to update the FCA’s guidance entitled 'Mortgages and Coronavirus: Tailored Support Guidance' made in November 2020.
  5. Draft guidance: Consumer credit and Coronavirus: Tailored Support Guidance [pdf]

    Guidance consultations Published: 13/01/2021
    This draft guidance sets out how the FCA proposes to update the FCA’s guidance 'Consumer credit and Coronavirus: Tailored Support Guidance' made in November 2020.
  6. Draft Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Policy and guidance Guidance consultations Published: 13/01/2021 Last modified: 13/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.
  7. Draft Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Policy and guidance Guidance consultations Published: 13/01/2021 Last modified: 13/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.
  8. Final Notice 2021: Garrick Financial Services Ltd [pdf]

    Final notices Published: 11/01/2021
    This Final Notice refers to a failure to satisfy threshold conditions (COND) in the claims management sector. We refused the firm’s application for authorisation.
  9. Market Watch 66

    Newsletters Published: 11/01/2021 Last modified: 18/01/2021
    In this Market Watch, we set out our expectations for firms on recording telephone conversations and electronic communications when alternative working arrangements are in place, including increased homeworking.
  10. Final Notice 2020: All Accident Claims Limited [pdf]

    Final notices Published: 08/01/2021
    This Final Notice refers to a failure to satisfy threshold conditions (COND) in the claims management sector. We refused the firm’s application for authorisation.