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  1. CP21/1: Restricting CMC charges for financial services and products claims

    Consultations Consultation papers Published: 21/01/2021 Last modified: 21/01/2021
    We are consulting on rules to secure an appropriate degree of protection against excessive charges by charge management companies (CMC).
  2. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers [pdf]

    Occasional papers Published: 20/01/2021
    FCA Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers.
  3. Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service [pdf]

    Memorandums of understanding Published: 20/01/2021
    Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service.
  4. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers

    Occasional papers Published: 20/01/2021 Last modified: 20/01/2021
    In 2018, the FCA found that pawnbroking customers are not always collecting the ‘surplus’ money owed to them. In this paper, we share the results of a first intervention designed to address this.
  5. FCA response to key comments from the independent Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Practitioner Panel annual report for 2019/20.
  6. FCA response to key comments from the independent Financial Services Consumer Panels annual report for 2019/2020 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Consumer Panel annual report for 2019/20.
  7. FCA response to key comments from the independent Markets Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Markets Practitioner Panel annual report for 2019/20.
  8. FCA response to key comments from the independent Smaller Business Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence Published: 19/01/2021
    Our response to key comments from the independent Smaller Business Practitioner Panel annual report for 2019/20.
  9. Final Notice 2021: Triton Insurance Brokers Ltd [pdf]

    Final notices Published: 19/01/2021
    This final notice refers to a firm no longer having any regulated activities in its permission, in the designated investment business and insurance business sector. We imposed a cancellation.
  10. Debt Purchasers, Debt Collectors and Debt Administrators Portfolio Letter [pdf]

    Correspondence Published: 18/01/2021
    This portfolio letter sets out our view of key risks, expectations and supervisory strategy and programme of work on debt purchase, debt collection and debt administration.