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  1. Final Notice 2020: Unique Claims Solutions Ltd [pdf]

    Final notices Published: 15/09/2020 Last modified: 11/09/2020
    This final notice refers to a failure to satisfy threshold conditions (COND) and to be open and cooperative (PRIN 11) in the claims management sector. We refused the firm’s application for authorisation.
  2. Call for Input: The Consumer Investments Market [pdf]

    Calls for input Published: 15/09/2020
    This Call for Input (CFI) looks at areas where the consumer investment market is not working well for customers and seeks views on what changes we can make to improve protections and outcomes in this market.
  3. Business interruption insurance test case: Judgment [pdf]

    Corporate documents Published: 15/09/2020 Last modified: 15/09/2020
    The full judgment in the business interruption insurance test case, which was handed down by the High Court.
  4. Call for Input: Consumer investments

    Calls for input Published: 15/09/2020 Last modified: 15/09/2020
    This call for input looks across the whole market and considers whether there are systemic issues that need to be fixed.
  5. Finalised guidance: mortgages and coronavirus: additional guidance for firms [pdf]

    Finalised guidance Published: 14/09/2020 Last modified: 14/09/2020
    This guidance supplements our guidance ‘Mortgages and coronavirus: Updated guidance for firms’ (‘the June Guidance’).
  6. FS20/14: Mortgages and coronavirus: additional guidance for firms - feedback on draft guidance [pdf]

    Feedback statements Published: 14/09/2020 Last modified: 14/09/2020
    In the past months, we have intervened to support both consumers and businesses during this period of uncertainty.
  7. FG20/3: Branch and ATM closures or conversions [pdf]

    Finalised guidance Published: 14/09/2020 Last modified: 14/09/2020
    This guidance sets out our expectation that firms should consider the
  8. Mortgages and coronavirus: additional guidance for firms - finalised guidance

    Finalised guidance Published: 14/09/2020 Last modified: 14/09/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers. The additional guidance applies from 16 September.
  9. FG20/3: Branch and ATM closures or conversions

    Finalised guidance Published: 14/09/2020 Last modified: 14/09/2020
    This guidance sets out our expectation that firms should consider the impact of a planned closure or conversion of branches or ATMs on their customers’ everyday banking needs.
  10. FS20/14: Mortgages and coronavirus: additional guidance for firms – feedback on draft guidance for mortgages

    Feedback statements Published: 14/09/2020 Last modified: 14/09/2020
    Our guidance published in June 2020 will continue to provide support for those impacted by coronavirus until 31 October 2020 – with consumers able to take a first or second 3 month payment deferral until this date.