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Data
Published: 24/10/2019
Last modified: 24/10/2019
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to the FCA quarterly.
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Data
Published: 24/10/2019
Last modified: 24/10/2019
Interpreting the Product Sales Data and see the latest tables.
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Data
Published: 23/10/2019
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the retail investments sector submit product transaction data to us quarterly. These tables are for 2019.
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Data
Published: 17/10/2019
Last modified: 17/10/2019
Aggregate complaints data sortable table: 2019 H1
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Data
Published: 17/10/2019
Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress.
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Data
Published: 17/10/2019
Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
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Data
Published: 17/10/2019
Last modified: 17/10/2019
The data relates to the first half of 2019 (H1) and includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.
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Data
Published: 17/10/2019
Last modified: 17/10/2019
The data include all the complaints that firms report to the FCA apart from complaints relating to consumer credit related activities.
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Data
Published: 17/10/2019
Last modified: 17/10/2019
The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
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Data
Published: 17/10/2019
Last modified: 17/10/2019
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.