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  1. FCA Board Minutes: 16 April 2020 [pdf]

    Meeting minutes Published: 20/05/2020
    FCA Board Minutes: 16 April 2020
  2. FCA Board Minutes: 1 April 2020 [pdf]

    Meeting minutes Published: 07/05/2020
    FCA Board Minutes: 1 April 2020
  3. FCA Board Minutes: 26 March 2020 [pdf]

    Meeting minutes Published: 07/05/2020
    FCA Board Minutes: 26 March 2020
  4. Letter to Financial Ombudsman Service regarding complaints handling during coronavirus pandemic [pdf]

    Correspondence Published: 07/05/2020
    Letter from the FCA to the Financial Ombudsman Service asking how will the Ombudsman Service consider handling complaints during the coronavirus pandemic period.
  5. Letter: Financial Ombudsman Service reply to the FCA regarding complaints handling during coronavirus pandemic [pdf]

    Correspondence Published: 07/05/2020
    The Financial Ombudsman Service confirms how it will handle complaints during the coronavirus pandemic period.
  6. FCA letter to the Financial Ombudsman Service regarding the Government’s Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme [pdf]

    Correspondence Published: 04/05/2020
    Regarding the Government’s Coronavirus Business Interruption Loan Scheme (CBILS) and the Bounce Back Loan Scheme (BBLS)
  7. Financial Ombudsman Service's response to FCA regarding the Government’s Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme [pdf]

    Correspondence Published: 04/05/2020
    Financial Ombudsman Service's response to FCA regarding the Government’s Coronavirus Business Interruption Loan Scheme (CBILS) and the Bounce Back Loan Scheme (BBLS)
  8. Letter to mortgage lenders and administrators managing closed mortgage books [pdf]

    Correspondence Published: 01/05/2020
    In view of the financial challenges facing some mortgage borrowers as a result of coronavirus(Covid 19), we are asking firms with customers who took out mortgages with higher risk characteristics before the financial crisis to review the interest rates charged to such customers as a matter of urgency.
  9. Christopher Woolard - Interim CEO for Jan to Mar 2020 [pdf]

    FOI releases Published: 30/04/2020
    Christopher Woolard diary engagement Jan to Mar 2020.
  10. Andrew Bailey - Chief Executive Officer for Jan to Mar 2020 [pdf]

    FOI releases Published: 30/04/2020
    Andrew Bailey diary of engagements for Jan to Mar 2020.