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  1. Portfolio strategy letter for payment services firms and e-money issuers [pdf]

    Correspondence Published: 09/07/2020
    We set out the actions we expect you to take across 6 key areas to prevent harm to your customers by ensuring you are compliant with your regulatory obligations.
  2. The FCA’s response to the Complaints Commissioner’s Report FCA00687 [pdf]

    Corporate documents Published: 07/07/2020
    The FCA’s response to the Complaints Commissioner’s Report FCA00687
  3. The FCA’s response to the Complaints Commissioner’s Report FCA00584 [pdf]

    Corporate documents Published: 07/07/2020
    The FCA’s response to the Complaints Commissioner’s Report FCA00584
  4. The FCA’s response to the Complaints Commissioner’s Report FCA00522 [pdf]

    Corporate documents Published: 07/07/2020
    The FCA’s response to the Complaints Commissioner’s Report FCA00522
  5. Business interruption insurance test case: FCA’s Reply to all the Defendants’ Defences [pdf]

    Corporate documents Published: 03/07/2020
    The FCA has now served its Reply, which sets out its response to the Defences in the Business interruption insurance test case.
  6. Business interruption insurance test case: amended Particulars of Claim [pdf]

    Corporate documents Published: 03/07/2020
    Following the court’s order at the Case Management Conference on 26 June, the FCA has published it's Amended Particulars of Claim.
  7. Business interruption insurance test case: Amended Defence of Royal & Sun Alliance Insurance Plc [pdf]

    Corporate documents Published: 03/07/2020
    The Defendants to the business interruption insurance test case have now served their Defences. These state each Defendant’s written case, in response to the FCA’s Particulars of Claim. This is the defence of Royal & Sun Alliance Insurance Plc.
  8. Business interruption insurance test case: Ruling from the Case Management Conference on 16 June [pdf]

    Corporate documents Published: 03/07/2020
    The court’s ruling from the Case Management Conference on 16 June in the FCA's business interruption insurance test case.
  9. Portfolio letters published by sector [pdf]

    Correspondence Published: 02/07/2020
    Portfolio letters published by sector
  10. Business interruption insurance test case: transcript first Case Management Conference on 16 June [pdf]

    Corporate documents Published: 30/06/2020
    The final approved transcript of the first Case Management Conference on 16 June.