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  1. Letter to former members of the British Steel Pension Scheme - June 2020 [pdf]

    Correspondence Published: 22/06/2020 Last modified: 24/06/2020
    A letter from the FCA to former members of the British Steel Pension Scheme whom transferred out. The FCA is concerned the advice they received may be unsuitable and they should consider taking action for any compensation they are potentially owed. The letter will help them revisit the advice they received, and complain where appropriate.
  2. The FCA's response to Complaint Commissioner Report FCA00713 [pdf]

    Corporate documents Published: 16/06/2020
    The FCA's response to Complaint Commissioner Report FCA00713.
  3. The FCA's response to Complaint Commissioner Report FCA00684 [pdf]

    Corporate documents Published: 16/06/2020
    The FCA's response to Complaint Commissioner Report FCA00684.
  4. The FCA’s response to the Complaints Commissioner’s Report FCA00631 [pdf]

    Corporate documents Published: 16/06/2020
    The FCA’s response to the Complaints Commissioner’s Report FCA00631
  5. Quarterly KPIs - December 2019 [pdf]

    Corporate documents Published: 12/06/2020
    FCA key performance indicators for Decmenber 2019.
  6. Business interruption insurance test case: Claim form [pdf]

    Corporate documents Published: 10/06/2020
    The procedural document initiating legal proceedings and summarising what the FCA is seeking.
  7. Business interruption insurance test case: Witness statement [pdf]

    Corporate documents Published: 10/06/2020
    The FCA’s evidence in support of the application (only). This document relates to the FCA's application that the test case be heard urgently, and as part of the Financial Markets Test Case Scheme.
  8. Business interruption insurance test case: Issues matrix - 9 June 2020 [pdf]

    Corporate documents Published: 10/06/2020
    This issues matrix shows which questions for determination by the court are engaged by each policy in the representative sample.
  9. Business interruption insurance test case: Particulars of Claim [pdf]

    Corporate documents Published: 10/06/2020
    The Claim concerns the issue of whether business interruption losses arising from the COVID-19 pandemic (COVID-19 business interruption claims) are covered by certain insurance extensions or other coverage clauses that do not require damage to the insured’s property.
  10. Business interruption insurance test case: Questions for determination - 9 June 2020 [pdf]

    Corporate documents Published: 10/06/2020
    A list of potential questions arising from insurers’ reasons for denying claims, and which have informed the FCA’s Particulars of Claim.