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  1. The FCA’s response to the Complaints Commissioner’s Report FCA00650 [pdf]

    Corporate documents Published: 08/01/2020
    The FCA’s response to the Complaints Commissioner’s Report FCA00650
  2. Portfolio Strategy Letter to firms in the Personal & Commercial Lines Insurer (PL&CL) portfolio: identifying and remedying harms [pdf]

    Correspondence Published: 08/01/2020
    Our view of the key risks of harm for firms writing personal, commercial and multi-lines insurance; and our expectations of firms in mitigating them.
  3. Data strategy

    Data Published: 07/01/2020 Last modified: 07/01/2020
    The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission.
  4. Dear CEO letter: Non-financial misconduct in wholesale general insurance firms [pdf]

    Correspondence Published: 03/01/2020
    We explain our view of non-financial misconduct in wholesale general insurance firms.
  5. FCA Board Minutes: 20 and 21 November 2019 [pdf]

    Meeting minutes Published: 23/12/2019
    Minutes from the FCA Board meeting on 20 and 21 November 2019.
  6. The FCA’s response to the Complaints Commissioner’s Report FCA00643 [pdf]

    Corporate documents Published: 18/12/2019
    The FCA’s response to the Complaints Commissioner’s Report FCA00643
  7. FCA Board minutes: 23 and 24 October 2019 [pdf]

    Meeting minutes Published: 05/12/2019
    Minutes from the FCA Board meeting on 23 and 24 October 2019.
  8. The FCA’s response to the Complaints Commissioner’s Report - FCA000642 [pdf]

    Corporate documents Published: 03/12/2019
    The FCA’s response to the Complaints Commissioner’s Report FCA00642
  9. Welsh Language Scheme Annual Report for 2018/19 to the Welsh Language Commissioner [pdf]

    Corporate documents Published: 03/12/2019
    Welsh Language Scheme Annual Report for 2018/19 to the Welsh Language Commissioner
  10. FCA Welsh Language Scheme - Implementation Plan Year 2 actions [pdf]

    Corporate documents Published: 03/12/2019
    FCA Welsh Language Scheme - Implementation Plan Year 2 actions