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Showing 51 to 60 of 1054 search results.

  1. Aggregate complaints data sortable table: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    Aggregate complaints data sortable table: 2019 H1
  2. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  3. Complaints data

    Data Published: 16/04/2020 Last modified: 18/09/2020
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  4. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 
  5. Firm-level complaints data sortable table: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    The data relates to the first half of 2019 (H1) and includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.
  6. Financial Lives reports: addenda et corrigenda [pdf]

    Research Published: 30/03/2020
    This addenda et corrigenda covers 2 Financial Lives publications: Understanding the financial Lives of UK adults (October 2017) and The Financial Lives of consumers across the UK (June 2018).
  7. Insights from the Cyber Coordination Groups

    Research Published: 11/03/2020 Last modified: 13/03/2020
    Insights from the Cyber Coordination Groups
  8. Mortgage Lending and Administration Return (MLAR) statistics March 2020: Long run summary tables [xlsx]

    Data Published: 10/03/2020
    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. These summary tables show Residential loans to
  9. Mortgage Lending and Administration Return (MLAR) statistics March 2020: Long run detailed tables [xlsx]

    Data Published: 10/03/2020
    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. These detailed tables show Residential loans to
  10. Mortgage switching research [pdf]

    Research Published: 10/03/2020
    This research aims to understand why a minority of mortgage holders stay on their reversion rate, when in many cases it would be financially beneficial to switch. It also looks to identify the barriers in the switching process and what may encourage