Privacy policy

How we treat and hold any personal information you may give us through our website.

This privacy policy only covers the FCA's website fca.org.uk/ppi.

This website does not automatically capture or store personal information, other than logging your IP address and session information such as how long your visit lasted and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics, which we use to evaluate how the site is used.

This policy does not cover links within these sites to other websites.

Cookies

Cookies collect anonymous information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited.

You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. However, refusing cookies may mean some sections of the site will not work properly.

For more information about cookies (including how to turn them off) please visit www.allaboutcookies.org.

Google Analytics

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses 'cookies', which are text files placed on your computer, to help analyse how visitors use the website.

Cookie name What is it
_ga Used to distinguish users.
​Expires: 2 years.
_gat

Used to throttle request rate.​​
​Expires: 10 minutes.

For further details on Google Analytics cookies, including those not used by fca.org.uk, visit cookies set by Google Analytics.

Siteimprove analytics

Cookie name What is it
nmstat Used to distinguish users.
​Expires: 1000 days.
siteimproveses

Used to identify order of pages a visitor looks at during a visit.​​
Expires: maximum time allowed by browser.

Recite

Used by the Recite Me Toolbar to allow you to save your preferences.

Cookie name What is it
Recite.Persist This stores a flag to indicate whether the toolbar should persist between pages or not.
Recite.Preferences This stores the users current settings so that they can be reapplied on subsequent pages.

Content management cookies

Our site uses Drupal cookies to display and remember content based on selections you have already made.

Drupal

Cookie name What is it
cookie-agreed Typical content: boolean.
Expires: 3 months.
has_js Typical content: boolean.
Expires: session (until page is closed).

New Relic cookies

New Relic Browser provides insights into how this website behaves when it is loaded into a browser, and only collects performance data. You can find out more about New Relic Browser's security measures on their website.

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