PPI Deadline 29 Aug 2019

Help and support

Find out about the help we can offer, how to receive information in alternative formats.

If you want help understanding the information on this website you can contact us:

  • call us on 0800 101 8800 (textphone: 18001 01434 372 580) or +44(0)121 3680 936 from abroad
  • open a web chat from the bottom of each webpage
  • tweet us on Twitter using @ppifca

Find out more about how to contact us about PPI.

We can explain the information about PPI but cannot give you advice about your individual circumstances or complaint.

Before you contact us you should find out about:

You can also visit our FAQs page, which includes information on exceptional circumstances.

PPI complaints deadline leaflet

Download our leaflet for more information on the PPI complaints deadline.

Our leaflet is available in the following formats:

Communications campaign

We set a deadline of 29 August 2019 for PPI complaints and delivered a nationwide communications campaign to raise awareness of this deadline among consumers.

You can view our advertisements for the campaign via our media centre.

Languages other than English            

The ‘Accessibility toolbar’ includes many other languages that have been translated by a computer programme. The computer translated languages are for information only and we cannot accept responsibility for their accuracy.

Our complaints deadline leaflet is also available in 8 languages:

Explainer videos


(BSL version with subtitles)

PPI explainedHow to check if you have PPIHow to complain about PPI
WelshEsboniodd PPISut i wirio os oedd gennych chi PPISut i gwyno am PPI
BengaliPPI ব্যাখ্যাকৃতআপনার PPI ছিল কি না তা কিভাবে যাচাই করা যায়PPI-এর ব্যাপারে কিভাবে অভিযোগ জানানো যায়
HindiPPI पीपीआई ने समझायाकैसे जांच करें कि आपके पास पीपीआई है PPIपीपीआई के बारे में शिकायत कैसे करें PPI
PolskiCzym jest PPIJak sprawdzić, czy nabyli Państwo PPISkarga dotycząca nieprawidłowości przy sprzedaży PPI
SomaliPPI oo la sharaxaySida loo hubiyo haddii aad lahayd PPISida looga cowdo PPI


More information and help with PPI

There are other websites with information about PPI.





Call us
Call us
0800 101 8800
Monday to Friday 8am - 6pm, Saturday 9am - 1pm
Web chat
Web chat
Ask us a question about PPI
Please note we cannot complain on your behalf.
Official Twitter feed of the FCA
Visit PPI on Twitter