Use the details below to contact Virgin (MBNA) to check if you had PPI, complain about the sale of PPI, or ask any questions you have about the sale of it.
Sometimes another business has taken over responsibility for PPI complaints from the original provider, usually because it bought its PPI business. In these cases, the details we give will be for the business that is now responsible for looking into your complaint, rather than the original one.
Phone: 0800 917 6592
Opening hours: Monday to Friday 9am to 8pm, except bank holidays and Saturday 9am to 4pm
Postal address: Customer Advocates Office, MBNA Limited, Chester Business Park, Wrexham Road, Chester, CH4 9FB