Use the details below to contact RBS to check if you had PPI, complain about the sale of PPI, or ask any questions you have about the sale of it.
Sometimes another business has taken over responsibility for PPI complaints from the original provider, usually because it bought its PPI business. In these cases, the details we give will be for the business that is now responsible for looking into your complaint, rather than the original one.
Phone: 0800 0150319
Opening hours: Monday to Friday 8am to 6pm and Saturday 9am to 1pm (excluding bank holidays)
Postal address: PPI Customer Concerns Team, 5th Floor,1 Hardman Boulevard, Manchester, M3 3AQ
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