Use the details below to contact Northern Rock Credit Cards to check if you had PPI, complain about the sale of PPI, or ask any questions you have about the sale of it.
Sometimes another business has taken over responsibility for PPI complaints from the original provider, usually because it bought its PPI business. In these cases, the details we give will be for the business that is now responsible for looking into your complaint, rather than the original one.
Phone: 0345 600 6000
Opening hours: UK based customer service team, Monday to Sunday 6am to 10pm. PPI complaints team, Monday to Friday 8:30am to 5pm.
Postal address: The Co-operative Bank, PPI Operations,1 Balloon Street, Manchester , M60 4EP