Use the details below to contact Co-Operative Bank to check if you had PPI, complain about the sale of PPI, or ask any questions you have about the sale of it.
Sometimes another business has taken over responsibility for PPI complaints from the original provider, usually because it bought its PPI business. In these cases, the details we give will be for the business that is now responsible for looking into your complaint, rather than the original one.
Phone: +44(0)800 389 5115 for loans and overdraft PPI, +44(0)800 298 3323 for credit card PPI and +44(0)800 028 8288 for mortgage PPI
Opening hours: Loans and overdrafts PPI 8am to 8pm, 7 days a week. Mortgages PPI Mon - Fri 8am - 8pm, Sat 9am - 1pm
Postal address: The Co-operative Bank, PPI Operations,1 Balloon Street, Manchester , M60 4EP