Use the details below to contact Bank of Ireland UK to check if you had PPI, complain about the sale of PPI, or ask any questions you have about the sale of it.
Sometimes another business has taken over responsibility for PPI complaints from the original provider, usually because it bought its PPI business. In these cases, the details we give will be for the business that is now responsible for looking into your complaint, rather than the original one.
Phone: 0345 607 6500 for Post Office Money® Credit Card, Post Office Money® Personal Loan and Bank of Ireland Credit Card. 0345 7365 555 for Bank of Ireland Personal Loan. 0800 953 0025 for Bank of Ireland Mortgage and Bristol & West Mortgage.
Opening hours: 0345 607 6500 - Monday to Friday 8am to 8pm and Saturday 9am to 5pm. 0345 7365 555 - Monday to Sunday 8am to 12am. 0800 953 0025 - Monday to Friday 9am to 5pm.
Postal address: Bank of Ireland, PPI Complaints Team, PO Box 3191, Bristol, BS1 9HY