Hartley Pensions Limited (Hartley Pensions), is a Self-Invested Personal Pension (SIPP) operator authorised and regulated by the Financial Conduct Authority (FCA). It also provides administration for a small number of Small Self-Administered Schemes (SSAS), regulated by the Pensions Regulator.
June 2025 update
Since FSCS funding was agreed in January 2024 the Joint Administrators (JAs) have been working on a transfer out plan to move almost 16,000 clients to a new operator of their choice or allow them to close their SIPPs. This involves grouping clients into six tranches – more information about this can be found in the JAs latest update here[1].
Transfers out began in December 2024 and to date around 1300 clients have now been transferred out across all tranches, out of a total 4,539 clients contacted.
If you have not responded to communications received or believe you should have received communications but have not, please contact the JAs as soon as possible. Failing to respond will cause delays in your payment or transfer being made. Hartley can be contacted at [email protected] or 0117 316 9991.
We expect more transfers over the next couple of months, and for this to continue throughout the course of the calendar year. We continue to engage with the JAs, and all other relevant parties, on all aspects of the transfer out plan.
Clients who hold impaired assets
The FCA recognises that this is the most complex and challenging part of the process, and that it requires close cooperation between different organisations to make sure transfers happen smoothly without harming clients’ accounts. The FCA is actively working with all relevant parties to help achieve the best possible outcome.
We will update further in due course.
On 29 July 2022 the directors of Hartley Pensions placed it into administration at the request of the FCA, and appointed Peter Kubik and Brian Johnson of UHY Hacker Young LLP as joint administrators.
This article sets out the steps Hartley Pensions’ clients should take.
If you’re a client of Hartley Pensions, the joint administrators should have written to you. If you have not received a letter from the joint administrators, you should contact them using the details below.
Notes to editors:
- The FCA’s website[1] continues to provide updated information for Hartley’s clients on the insolvency and sets out steps Hartley’s clients should take. This includes links to information provided by the Joint Administrators[11] and the Financial Services Compensation Scheme[-2] (FSCS).
- Details of the FCA’s requirement of Hartley can be found here.
- The FCA’s policy on announcing investigations is set out in Chapter 6 of the Enforcement Guide[-1].