From 6 April 2026, Gemini is closing all customer accounts in the UK.
Gemini Payments UK, Ltd (GPUK) is authorised by the FCA to issue electronic money (e-money) and provide payment services.
Gemini Intergalactic UK, Ltd (GIUK) offers cryptoasset products. These activities are not regulated by the FCA, although we oversee compliance in accordance with UK anti-money laundering regulations.
On 5 February 2026, GPUK and GIUK confirmed they plan to exit the UK market.
Effective 6 April 2026, Gemini will close all customer accounts in the UK, in a phased wind-down exercise.
Until 4 March 2026, customers can continue using their accounts without disruption.
From 5 March 2026, all customer accounts will be placed in ‘withdrawal-only’ mode.
We recommend GPUK and GIUK customers read the support article published by Gemini[1] for detailed guidance and frequently asked questions.
If you have a complaint about GPUK, consider making a complaint to the Financial Ombudsman Service (FOS)[2].
As cryptoasset activities are not regulated, they are not covered by the Financial Services Compensation Scheme (FSCS)[3], and you cannot refer complaints to the FOS.
Cryptoassets will come under FCA regulation in October 2027. We want to develop a competitive and sustainable cryptoasset sector. We have recently consulted on proposed rules and guidance aimed at effectively promoting market integrity, protecting consumers, and supporting innovation and competition in the UK cryptoasset sector.
