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Lucy Hayes
Lucy Hayes is a behavioural scientist in the FCA Behavioural Economics and Data Science Unit, where her focus is experimental behavioural research. Before this she worked for the UK government as a behavioural researcher. She holds an MSc in Environmental Science from Imperial College, London.
The people science revolution – improving diversity objectiv
Encouraging diversity and inclusion is a vital task facing many organisations and assessing success inevitably starts with statistics. But while numbers provide an essential benchmark, it is...
Why your COOs should be CBOs: Chief Behavioural Officers
Business leaders increasingly recognise that an understanding of people – both customers and employees – can make or break a business. Below we set out the case for the Chief Behavioural Officer (...
Removing our biases: some behavioural tools for the workplac
Some of the behavioural biases we are susceptible to are amplified and altered when we work as part of an organisation, which can lead to costly mistakes. Behavioural science can help us...