Jeroen Nieboer is Technical Specialist in the Behavioural Economics and Design Unit at the FCA and a Visiting Fellow at the London School of Economics. His work focusses on household finance, causal identification for programme evaluation and the design of behaviourally informed consumer policy.
Rules requiring banks to automatically provide customers with text alerts if they enter an unauthorised overdraft come into effect this month. The rules, aimed at helping consumers avoid...
Stories of the last bank in town are grabbing headlines. But new FCA research shows that the picture on the ground is more nuanced.